Page 1 of 2

BotGhost Billing & Subscription Support Survey

How was your experience?

Response time to your replies / Overall completion time

We strive for a swift response time whilst carefully resolving and hearing the concerns and questions of our customers. How would you rate the solution time of your inquiry while factoring in the complexity of the situation?

Assistance with your inquiry

How helpful was our billing team providing support for your inquiry?

Respectful and professional interactions

How would you rate our team's respect and professionalism towards you with each interaction?

Problem solving with your inquiry

Did our team go above-and-beyond to assist you in your billing inquiry? 

Overall experience

Rate your overall experience! Did you find the solution for your inquiry?

Optional: Improving experience

How can we improve our billing support services?